Renai Hotel Kota Bharu

The hotel looks grand but it is very dated. However, the rooms are absolutely comfortable, spacious and worth the price paid for. Staff service is excellent, quick and early check-in and made requests to add some bath mats to keep the bathroom floor dry

The location Cleanliness

Comfortable bed and room was quiet, giving us a good rest.Had a free upgrade to a Suite, which was unexpected. A great surprise as we checked in at night for our rest . Breakfast is nice. A good variety of food to fill your stomach if you are not the choosy type.

I recently had the pleasure of staying at the Grand Renai Hotel, Kota Bharu and I cannot speak highly enough of my experience. From the moment I arrived, the staff were incredibly attentive and welcoming, ensuring that my check- in process was smooth and efficient. Special thanks to front office staff Mr. Lee Boon Kai And the many other friendly staff that i have not had time to remember your names. The first thing that struck me about Grand Renai was his warm and genuine welcome. He had a genuine smile and a pleasant demeanor that immediately put me at ease after a long day of travel. His professionalism and approachability made the check-in process a breeze, and I was immensely grateful for his efficient handling of my reservation. The hotel itself is a stunning architectural marvel nestled in a picturesque location with breathtaking views of kota bharu city. The lobby exudes elegance and sophistication, with tasteful decor and ambient lighting that immediately set the tone for a relaxing and indulgent stay. My room no was 1026 and was nothing short of perfection. It was impeccably clean, spacious, and thoughtfully designed to provide the utmost comfort. The plush bedding, high-quality linens, and panoramic windows overlooking the beautiful city made for a truly serene retreat. The attention to detail was evident throughout, from the modern amenities to the thoughtful touches such as a personalized selection of premium toiletries. And i impressed for their complimentary Gym & swimming pool facilities for in house guest at 8th floor. I also worth mentioning is their housekeeping staff Mr. Aizol who make up my room nicely and provide extra Mineral water, coffee and tea as per my request. Throughout my stay, the staff consistently went above and beyond to cater to my every need.

At first didnt expect too much.. but the check in was so smooth, easy , the person at the counter was really nice.. then we head up the the room at the 14th floor, the room was huge! N clean.. its a old room, but the kept it very clean.. the bathroom sme nice.. good job at their cleaner.. Alsooo the bfast, i also didnt expect too much.. hahaaa.. because we plan wanted to bfast outside, but the hotel give free bfast so we had to try, kacang pool is the best!! Like "sedap dooh" what kelantan people whould say hehe.. soo good!! Also they serve roti titab as well, crosaint was bake fresh over there n we love it! Fresh fruit , fresh salad bar.. ofkos next time, i whould come here n book this place again.. tq so much for giving us the lovely room ~